Frequently Asked Questions

ARE THE ITEMS READY STOCK? 

Yes, if our status is on for daigou trip.

HOW LONG WILL I RECEIVE THE ITEMS AFTER ORDER PLACED? 

After we back to Malaysia, we will ship out your items within 7 working days and delivery usually takes 1-3 working days to arrive your doorstep. 

IF I ORDERED A COMBINATION OF READY STOCK AND PRE-ORDER ITEMS, WILL I RECEIVE THE ITEMS TOGETHER OR SEPARATELY?

We will ship out all your items together once the preorder items restocked. Kindly contact us for assistance if you need the items to be sent out separately. 

CAN I ARRANGE LALAMOVE/GRAB FOR SAME DAY DELIVERY? 

Yes, we do provide same day delivery service for customer around Serdang area. Kindly contact us on Instagram @fuwa.daigou for same day delivery order. 

PACKAGING 

☑️ Items will be well packed with NO extra charges.

☑️ Discreet shipping 

☑️ We will only mention “clothings” on the consignment note/parcel content. Don’t worry, and enjoy your shopping!