Shipping Policy 邮寄条款 （CN/EN）
西马快递派送
官网下单【首单运费一律 RM8】
- 第二张订单后备注上一个 ORDER NUMBER
- ⚠️Checkout 时请选择【PICKUP】系统将默认拼单， 以避免多次邮费计算！
- 因系统仅收取固定邮费 RM8， 如包裹重量/体积超出规定范围，我们将通过 IG 或 Whatsapp 联系您补付额外邮费。
东马快递派送
官网下单【首单运费一律 RM15】
- 第二张订单后备注上一个 ORDER NUMBER
- ⚠️Checkout 时请选择【PICKUP】系统将默认拼单， 以避免多次邮费计算！
- 因系统仅收取固定邮费 RM15， 如包裹重量/体积超出规定范围，我们将通过 IG 或 Whatsapp 联系您补付额外邮费。
新加坡快递派送
官网下单【首单运费一律 RM30】
- 第二张订单后备注上一个 ORDER NUMBER
- ⚠️Checkout 时请选择【PICKUP】系统将默认拼单， 以避免多次邮费计算！
- 因系统仅收取固定邮费 RM30， 如包裹重量/体积超出规定范围，我们将通过 IG 或 Whatsapp 联系您补付额外邮费。
国内运费及预估
运费计算收费如下:
| 西马 | RM8 (first 3 kg) 续重 RM4 |
| 东马 | RM15 (first 0.1~1kg) 续重 RM10 |
| 新加坡 | RM30 (first 0.1~1kg) 续重 RM15 |
退回包裹
如果包裹寄出后因客人疏失导致本地快递公司退回工作室，买家需再次承担运费。
WEST MALAYSIA DELIVERY
Place orders through the official website [First order shipping fee is RM8]
- Please note the previous ORDER NUMBER after the second order
- ⚠️During Checkout, please select [PICKUP] and the system will default combine your order to avoid multiple postage calculations!
- Because the system only charges a fixed postage of RM8, if the weight/volume of the package exceeds the specified range, we will contact you through IG or Whatsapp to pay the additional postage.
EAST MALAYSIA DELIVERY
Place orders through the official website [First order shipping fee is RM15]
- Please note the previous ORDER NUMBER after the second order
- ⚠️During Checkout, please select [PICKUP] and the system will default combine your order to avoid multiple postage calculations!
- Because the system only charges a fixed postage of RM15, if the weight/volume of the package exceeds the specified range, we will contact you through IG or Whatsapp to pay the additional postage.
SINGAPORE DELIVERY
Place orders through the official website [First order shipping fee is RM30]
- Please note the previous ORDER NUMBER after the second order
- ⚠️During Checkout, please select [PICKUP] and the system will default combine your order to avoid multiple postage calculations!
- Because the system only charges a fixed postage of RM30, if the weight/volume of the package exceeds the specified range, we will contact you through IG or Whatsapp to pay the additional postage.
DOMESTIC SHIPPING RATES AND ESTIMATES
For calculated shipping rates:
| WEST MALAYSIA | RM8 (first 3 kg) additional weight RM4 |
| EAST MALAYSIA | RM15 (first 0.1~1kg) additional weight RM10 |
| SINGAPORE | RM30 (first 0.1~1kg) additional weight RM15 |
Return Parcel
If the parcel is returned to our studio due to customer mistake after it is shipped, the buyer must bear the shipping cost again.